FREQUENTLY ASKED QUESTIONS
How do I book an appointment?
Click Book Now or call us
Are walk ins welcome?
Yes, you can walk in and we will make a reservation when you enter.
Is there an age requirement?
Yes, you must be 13 or older to use our facilities.
Will staff members be available to help?
Yes, there will always be someone available to assist you.
What do I wear?
We ask that you wear a bathing suit or loose fitting athletic gear, depending on the service. There are fitting rooms to change clothes. Clothing is required at all times.
Is there parking available?
Yes, there is parking available. Please see our Parking Guide for additional detail.
Do I have to use every service offered in my package?
No! We encourage that you do what is best for your body. If you don't want to do a certain service, you can skip it.
How long do I spend at each service?
It depends on the service! To learn more, check the Signature Journey page. A staff member can also answer this question while you are at the spa.
Is this spa co-ed?
Yes, all are welcome!
What is the cancellation policy?
A 50% cancellation fee will apply to all reservations cancelled with less than 12 hours notice.
Do I have to start with a specific service?
We have a Signature Journey to help guide you, but we encourage you to choose your own path.